WE PROVIDE YOU GUARANTEED SERVICE
Drexel Luxury Homes. We’re anything but ordinary.
We may be renowned for our unwavering dedication to quality, from our leading-edge materials to our open communication style, but we believe you deserve the peace of mind of our guarantees. It goes beyond crafting your dream home – it’s a promise to do our utmost to make the journey there as seamless as can be.
WE’LL RESPOND WITHIN 24 HOURS
We believe in the lost art of customer service. Putting our friendly team within clicking distance, we pledge to always hold ourselves to the standards of excellence we’re known for, where messages are professional, replies are speedy, and you’re never left waiting for a response.
WE’LL STAY FIRMLY WITHIN BUDGET
We’ll find solutions to fit your budget – not the other way round. Calling upon our vast network of suppliers to deliver materials at a wallet-friendly price point, we pride ourselves on making your budget work for you. It’s an integral part of our service, free of sudden price hikes.
WE’LL SOLELY USE INDUSTRY-LEADING MATERIALS
As a quality-first company, we’ll never implement materials that we wouldn’t use in our own homes. It’s part of our role, taking time to compare the leading options, before introducing you to a selection of durable, cost-effective, high-quality materials.
WE’LL BE ON TIME, FROM CONCEPTION TO COMPLETION
To us, the finer details matter. From ensuring we arrive at our initial consultation on the dot to keeping the project moving in line with our pre-determined schedule, when we provide you with a time – we’ll be there.
WE’LL VET OUR TEAM TO THE HIGHEST STANDARDS
Bringing sought-after subcontractors, award-winning designers, innovative designers, and detail-oriented tradesmen to your project, we pride ourselves on our meticulous vetting processes. Through rigorous background checks, in-depth skill testing, and our emphasis on unwavering quality standards, we’ll carve a team that you can trust.
WE’LL KEEP YOUR SPACES CLEAN
We’re big on respect. Before we leave for the day, we’ll give your property a quick cleanse, refusing to let dust, grime, and those dreaded scuff marks settle in. It’s how we ensure we hand over a pristine, move-in-ready home, where every corner, cubby, and nook is as clean as the next.
WE’LL PROVIDE YOU WITH A WATERTIGHT WARRANTY
It’s the peace of mind you deserve. We may be incredibly confident in our ability to create long-lasting, high-quality homes, but we believe you deserve a long-term safety net, safeguarding your most valuable possession.
WE’LL NEVER ADD ANY HIDDEN FEES
It’s more than a fixed-price contract. It’s a refusal to settle for sneaky add-ons. It’s a dedication to your budget. And it’s a commitment to doing the right thing. By outlining the total cost from the get-go, we’re removing a layer of stress from the home-building process.
WE’LL REMAIN COMMITTED TO CONTINUED EDUCATION
We believe that education never truly ends. Staying on top of new techniques, emerging trends, and innovative technologies by engaging in continuing professional development, we’re bringing the best of modern methods to our clients.